Why did my scheduled transactions occur twice?

Written By Security Bank ()

Updated at October 5th, 2023

We apologize for this inconvenience. You may have created a scheduled transaction that is already existing and scheduled in the previous version of Security Bank Online

While both online banking platforms allow access to your account/s, they function independently of each other, and all scheduled transactions defined in both versions will be processed.

Please delete the scheduled transaction in the previous version to avoid duplication.   

If you are still getting debited twice for some other reason, please report it immediately using our Help Form.  

Note: A reminder on scheduled transactions will also appear when using the Bills Payment Facility

Was this article helpful?