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Updated July 24th, 2020 by Security Bank

What Does “Open-Ended Pooled Trust Fund” Mean?

A UITF is an open-ended investment, meaning the fund will continue to be managed with no predefined term or termination date. It is up to the investor to determine how long he wants to keep his funds invested.  ...

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Updated July 24th, 2020 by Security Bank

What Is the Cut-Off Time to Execute Trade Transactions?

All Security Bank branches can assist with buy or sell transactions, but execution of transactions are done at the Head Office. Transactions done on or before 11:30 AM for transactions are value-dated same day. Transactions done after cut-off time are for settlement the next banking day.  ...

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Updated July 27th, 2020 by Security Bank

How Do I Deactivate My Salary Advance?

Fill-out the Letter of Intent to Deactivate SALAD Enrolment. Click here to download the letter, fill out the details, and send to salad@securitybank.com.ph. Processing time is 1 working day. Important reminder: You can only be allowed to deactivate your SALAD account if this is in status of ACTIVE....

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Updated July 24th, 2020 by Security Bank

What Are the Types of Housing Loan I Can Avail From the Bank?

Please check the list below:*Acquisition of residential house and lot, townhouse, duplex, condominium unit, or residential vacant lot *House Construction *Refinancing/Take-out of existing housing loan from another bank *Reimbursement of acquisition or construction cost *Home Equity Loan...

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Updated July 23rd, 2020 by Security Bank

Fees and Charges for Third Currency Savings

Please check out the list of fees and charges for Third Currency Savings Accounts: Lost Passbook Fee P200 Early Closure Fee (within 90 days) USD 5...

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Updated July 27th, 2020 by Security Bank

Where Do I Get the Rebate?

The rebate will be credited to your account. Rebates on qualified purchases posted from 13th of the previous month to 12th of the current month will be reflected in your current month SOA. e.g. Rebate on qualified purchase posted on Nov 13 will be reflected on your Dec SOA Rebate on qualified purchase posted on Nov 12 will be reflected on your Nov S...

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Updated July 27th, 2020 by Security Bank

Is There a Grace Period If I Pay a Day or Two After My Due Date?

No. Should your due date fall on a weekend or holiday, we suggest you settle your payables before your due date so as to avoid incurring late payment fees and interest charges.  ...

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Updated March 1st, 2021 by Security Bank

Where can I make a payment for my Restructuring Contract?

You can make a payment at any accredited payment center of Security Bank....

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Updated July 24th, 2020 by Security Bank

Is This Account Best for My Needs?

Time Deposit Accounts are best suited for individuals and business entities, particularly those with risk averse profile, who are looking for investments that are customized according to their financial and liquidity needs. These are depositors who want to enjoy high returns but would also want to have some flexibility in terms of withdrawing the fu...

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Updated July 27th, 2020 by Security Bank

Do I Earn Rebates on Insurance Companies, Hospitals?

No, health and service providers are not qualified Merchant Category.  ...

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Updated July 24th, 2020 by Security Bank

What Will Happen to the Previously Offered Time Deposit Products of Security Bank?

Accounts under the old Time Deposit products will be retained until their maturity. If you decide to roll-over the Time Deposit or adjust the placement amount, the new PHP and USD Time Deposit products shall be offered.  ...

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Updated March 1st, 2021 by Security Bank

Can I request for a lower interest rate?

No, the interest rate is already fixed....

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Updated September 8th, 2020 by Security Bank

What Are the Interest Rates?

You may inquire from any Security Bank branch nearest you or call our Auto Loans Division at 4643000 locals 3111, 3114 and 3509.  Please visit our website for more infomation: https://www.securitybank.com/personal/loans/personal-loan/ ...

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Updated July 24th, 2020 by Security Bank

Are There Any Risks Involved in Purchasing VUL Insurance Products?

The policy coverage in itself does not entail any risk on the part of the purchaser of the VUL product. However, because the product has an underlying investment in investment funds, which are highly dependent on the performance of the market, the amounts invested are not guaranteed of returns and are at risk of loss. The VUL insurance products are ...

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Updated July 27th, 2020 by Security Bank

Will the Assigned Credit Limit Vary From One Employee to the Other?

Yes. Your assigned credit limit varies depending on the average net salary credited to your payroll account for the last 6 months....

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Updated July 27th, 2020 by Security Bank

What Are the Reminders That I Need to Keep in Mind to Ensure That My Availment Will Be Successful?

Please ensure that the following items are followed correctly: Text the correct initial keyword: SBCSALAD [space] AMOUNT [space] # OF DEDUCTIONS Text the correct keyword for agreement/approval: SBCSALAD AGREE Send message to 2346. Use the mobile number that is enrolled in SALAD. Ensure the mobile number has a regular load of at least P2.50....

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Updated September 8th, 2020 by Security Bank

How Do I Apply for SALAD?

You can apply or enroll by submitting the following: 1.Completely fill-out and sign the Credit Agreement Form. 2.Submit the form together with the documentary requirements. 3.Wait for the official SMS alert with your enrollment confimation and credit limit....

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Updated November 26th, 2020 by Security Bank

What do Swift Codes, CHIPS UID number, and IBAN do?

They are internationally accepted codes used to facilitate international money transfers....

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Updated July 22nd, 2020 by Security Bank

Can I Request for Opt-Out of Payment Extension Because I Don’t Want to Pay the Accrued Interest?

We regret to inform you that request for opt-out of payment extension was until June 30, 2020 only. For loan details, you may refer to the SALAD SMS Advisory sent to your registered mobile number within the period of June 1-23, 2020. To know more FAQs about Salary Advance Payment Extension, click the link here:  https://www.securitybank.com/blog/sal...

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Updated July 27th, 2020 by Security Bank

Can I Request for a Credit Limit Increase?

Yes. You may request for an increase in credit limit if you have owned a Security Bank Credit Card for at least 12 months. Your request will be evaluated based on additional documents that you need to submit (at least one): *Latest ITR*Last 3 months payslip*Certificate of Employment You may request for a credit limit increase online here:  https://w...

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Updated July 27th, 2020 by Security Bank

Are In-Store Installment Purchases Qualified to Earn Rebates?

Yes, rebates will be awarded as the amortization is billed.  ...

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Updated July 27th, 2020 by Security Bank

Are Utilities Enrolled in Bills Assist Qualified to Earn Rebate?

No, utilities enrolled to Bills Assist are not qualified for cashback.  ...

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Updated September 7th, 2020 by Security Bank

What Is Cash Advance?

Cash Advance is a credit card facility that lets you withdraw money here or abroad. You may choose to avail of Cash Advance via Security Bank or BancNet ATMs. You may also do over-the-counter transaction at selected Security Bank branches for a minimal fee. To request for CA PIN, please call our Customer Service Hotline at (02) 888-791-88. Maximum a...

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Updated July 22nd, 2020 by Security Bank

I Want to Reset My DigiBanker Portal Password

Forgetting your passwords is really one of the most annoying situations in life. Great thing that with Security Bank Digibanker Portal, you can reset your lost/forgotten password seamlessly. Just follow the procedures listed below:  1. Log in to sbcdigibanker.securitybank.com/portal 2. Enter Company ID and User ID, then click Login. 3. Click Forgot ...

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Updated March 1st, 2021 by Security Bank

Can I terminate my contract earlier than the maturity date?

Yes, you can terminate your contract prior the maturity date if you pay in full. Please call our Customer Service Hotline for this request at (02) 8887-9188....

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Updated July 24th, 2020 by Security Bank

What Is a UITF?

A UITF (or Unit Investment Trust Fund) is an open-ended pooled trust fund denominated in pesos or any acceptable currency, which is operated and administered by a trust entity. Each UITF Fund is governed by a Declaration of Trust (or Plan Rules) which contains the mechanics for investing, operating, and administering the fund. The funds are then inv...

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Updated July 24th, 2020 by Security Bank

How Can an Investor Compare the Performance of the Trustee Versus Other Trust Entities?

All trust entities offering UITF products are required to publish the fund’s prevailing NAVPU as well as the year-on-year and the year-to-date return on investment in major dailies at least once a week. The investor should, however, compare performance of products with similar investment parameters for a more objective evaluation.  ...

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Updated September 7th, 2020 by Security Bank

Can I apply for a Credit Card?

Yes (except if you are a Security Bank employee), provided that you will meet all the eligibility requirements for a Security Bank credit card....

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Updated March 1st, 2021 by Security Bank

Can I pay in advance for my monthly amortization?

We encourage paying based on your installment schedule....

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Updated July 24th, 2020 by Security Bank

How Will the Securities Be Transferred Upon Purchase?

Once the required documents have been submitted, the seller will deliver the securities to the buyer or its BSP-accredited custodian on the settlement date.  ...

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Updated July 23rd, 2020 by Security Bank

Would I Be Able to Withdraw My Foreign Currency Anytime?

It would depend on the availability of the foreign currency in your branch. Inform the branch at least one week before your withdrawal, and they will coordinate with you.  ...

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Updated March 1st, 2021 by Security Bank

What is the mode of payment once my account is converted to restructuring?

Post-Dated Check (PDC) is the mode of payment....

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Updated July 27th, 2020 by Security Bank

How Much Is the Late Payment Charge If I Missed a Payment?

A late payment charge of Php125 will be deducted for every missed payment within the duration of the loan. After loan maturity, a fixed fee of PHp250 will apply per month....

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Updated July 27th, 2020 by Security Bank

How do I earn Rewards Points?

You will earn 1 Rewards Point for every P20 usage on your card. Points earned can be used to redeem rewards items such as airline miles, items, electronic gift certificates. They do not expire. Click here to visit our rewards page:  https://www.securitybank.com/rewards/  ...

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Updated July 27th, 2020 by Security Bank

Do I Have to Call to Redeem My Rebate?

There’s no need to call. Your rebate will be automatically credited to your balance.  ...

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Updated July 24th, 2020 by Security Bank

What Are the Loan Payment Options?

Please check out the list of available payment options below: *Standard Straight Financing Scheme *One Month Advance *First net monthly instalment shall commence at the time of delivery/release. *Second net monthly instalment shall commence not more than 35 days from date of delivery (for new) or from booking date (for 2nd hand). *Subsequent amortiz...

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Updated July 24th, 2020 by Security Bank

Which Type of UITF Is Suitable to an Investor?

When choosing a UITF, an investor should identify their needs and goals and match them against the investment parameters of the product. To determine the clients’ suitability to a fund, the following factors have to be considered: investment capacity, or the amount available for investment; investment horizon, or how long a client can stay in the fu...

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Updated July 24th, 2020 by Security Bank

What Are the Acceptable Vehicle Collateral?

Vehicles with the following body types are eligible for financing both brand new or used units. *Passenger cars/vans *Sports Utility Vehicles (SUVs) *Asian Utility Vehicles (AUVs) *Light Commercial Vehicles (4 or 6-wheeler), such as utility vans, pick-ups and light trucks *Trucks (10-wheeler)-for brand new and selected brands only  ...

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Updated March 1st, 2021 by Security Bank

When will I resume my payment?

 Your payment’s start date will reflect on your Loan Payment schedule which we will provide to you via email....

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Updated July 24th, 2020 by Security Bank

How and When Do I Make a Deposit to My Secure Goals Plus ?

Deposit to your Goals Plus is done through your nominated SBC source account which is debited every 17th of the month. Thus, you shall make a deposit to your SBC source account at least one (1) banking day before the scheduled debit date.  ...

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Updated July 27th, 2020 by Security Bank

What Credit Limit Will I Get?

The credit card limit will be 80% of the total holdout amount.  ...

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Updated July 27th, 2020 by Security Bank

When Can I Request the Holdout Amount to Be Lifted?

Processing of request for lifting of holdout will be subject to approval and would take 30 banking days. Note that credit card of client will be cancelled once request has been implemented. He/she would need to apply via regular route to continue use of credit card.  ...

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Updated July 27th, 2020 by Security Bank

Why Was My Colleague Approved With Higher Credit Limit Even If We Were Receiving the Same Salary?

The assigned credit limit is based on the average net salary credited to the payroll account for the past 6 months but the loanable amount is still subject to “debt-burden ratio of 50%”. This means that your amortization, which refer to your monthly payment, should be at most 50% of your total monthly net salary credit LESS any amortization payments...

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Updated July 23rd, 2020 by Security Bank

When Does My Everyday ATM Debit Mastercard Expire? How Can I Renew It?

Your card will expire 3 years after getting it. Upon expiry, present your card to any Security Bank branch for free renewal.  ...

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Updated July 23rd, 2020 by Security Bank

Who Can Open a Junior One Savings Account?

You can open an account for your children aged 18 years and below. For children under 5 years old, a parent or legal guardian has to be a joint account holder.  ...

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Updated September 8th, 2020 by Security Bank

What Are the Corporate Salary Loan Application Requirements?

Are you interested in applying for a Corporate Salary Loan? Check out our list of requirements below: Eligibility & Requirements For employees of accredited companies: Filipino / Foreigners/Expats provided term of loan will be co-terminus with contract and/or period of visa’s validity. At least 21 years old and must not be more than 65 years old...

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Updated July 27th, 2020 by Security Bank

Will I Be Notified Every Time I Use My Card?

No. You will only be notified if there any unusual or out-of-pattern transactions made on your card. We will then request for your confirmation of the transaction to ensure that these are authorized by you.  ...

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Updated July 24th, 2020 by Security Bank

Can Someone Else Use My Digital Gold Circle Card?

The Digital Gold Circle Card is non-transferrable and only the accountholder is entitled to the perks and privileges.  ...

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Updated July 23rd, 2020 by Security Bank

Who Can Open a Third Currency Savings Account?

Anyone can open a HKD, SGD, AUD, CAD, RMB, JPY, and KRW savings account! Do take note though of the required starting and maintaining balance.  ...

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Updated July 24th, 2020 by Security Bank

What Will I Do If I Want to Cancel My Security Bank Gold Circle Privilege?

You may go the branch and accomplish the cancellation form.  ...

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Updated July 23rd, 2020 by Security Bank

How Long Will It Take to Receive and Activate an Everyday ATM Debit Mastercard?

The ATM Everyday Debit MasterCard is instantly issued upon account opening. However, activation takes 24 hours. You may only use your card the day after account opening. Note that the Everyday Debit MasterCard must be activated first through a Security Bank ATM Machine before you can use another bank’s ATM. Please practice social distancing and wear...

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Updated July 27th, 2020 by Security Bank

Are Pharmacies Included in the Rebate?

Since most pharmacies identified by their MCC code to be shopping, you are likely to earn a 1% rebate.  ...

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Updated July 23rd, 2020 by Security Bank

Do You Offer Payment Extension?

Security Bank’s priority is the protection, security, and welfare of our employees and clients. That’s why, in light of the Luzon-wide Enhanced COVID-19 Quarantine, we’re extending payment due dates for Credit Cards and Loans.  In compliance with the Bayanihan Act, all customers with a Credit Card, Home Loan, Personal Loan, Auto Loan, Business Mortg...

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Updated July 27th, 2020 by Security Bank

If My ATM Card Gets Lost or Stolen, Can I Still Avail of Salad?

Yes. Even without the ATM Card, your approved SALAD availment will still be credited to your payroll account. However, we urgently encourage you to visit the SBC Branch nearest you and request for an ATM Card Replacement to allow you immediate access to the funds. Please practice social distancing and wear a mask when you do your visit....

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Updated July 27th, 2020 by Security Bank

For Gas, Is There a Specific Gas Company/Brand?

No specific gas company/brand. All are qualified for rebate so long as the merchant falls under the Gas MCC Code 5541, as determined by their acquiring banks.  ...

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Updated July 23rd, 2020 by Security Bank

What Happens If I Withdraw More Than Once per Quarter?

The interest rate will go down to 0.10% for the current month and will return to the original rate the following month.  ...

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Updated July 24th, 2020 by Security Bank

Can I Re-Avail of a Loan?

Yes, you can re-avail a loan as long as half of the balance of the original loan term has been paid, and there has been no record of missed payments. Example: Original loan term is for 12 months and amortizations have been paid for 6 months already, you can apply for re-availment. Upon booking, the previous loan balance will be deducted from the pro...

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Updated July 24th, 2020 by Security Bank

How Is a Fund Different From a Bank Deposit?

There are several major differences between UITF investments and bank deposits. First, the UITF is a trust product and is managed by the Trust Department of the bank. Second, investments in the UITF are marked to market. Their value can go up or down on a daily basis, depending on the market value of the underlying investments. Third, there is no gu...

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Updated March 1st, 2021 by Security Bank

How do I know if my request for Restructuring is granted?

Security Bank’s Risk Mitigation Team will contact you via email....

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Updated July 22nd, 2020 by Security Bank

How Much Is My Accrued Interest?

For details on your accrued interest, please refer to the SALAD SMS Advisory sent to your registered mobile number within the covered period June 1-23, 2020.  To know more FAQs about Salary Advance Payment Extension, click the link here:  https://www.securitybank.com/blog/salad-payment-extension/...

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Updated September 3rd, 2020 by Security Bank

Who Can Open a Chinese Yuan Savings Account?

Anyone can open a CNY savings account! Do take note though of the required starting and maintaining balance to avoid extra charges....

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Updated September 7th, 2020 by Security Bank

Fees and Charges for Build Up Savings Account

Please check the list of fees and charges for Build Up Savings Account below: Dormancy (starts on the 25th month) – per month P30 Charge for Fall Below Min. Bal – per month after 2 consecutive months P300 Lost Passbook Fee P200 Early Closure Fee (within 90 days) P200 Card Replacement Fee P150 Interbank Withdrawal Fee (BancNet/Megalink) P10...

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Updated July 24th, 2020 by Security Bank

When Does the Investor Get the Proceeds of the UITF Investment?

It will depend on the settlement period prescribed by the trustee. This may vary depending on the nature and settlement convention of the investements of the UITF product.  ...

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Updated March 1st, 2021 by Security Bank

Can I request to hold my Post-Dated Checks (PDC)/Auto Debit Arrangement (ADA)?

Yes, however, the holding of PDC/ADA will only be effective if you have submitted new sets of PDCs and signed restructuring documents....

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Updated July 24th, 2020 by Security Bank

How Do I Apply for Security Bank Gold Circle?

Just approach any Customer Advisor at any of our branches. He/She will provide you with an invitation letter that includes the Terms and Conditions and waiver. After signing the waiver, you will receive your Digital Gold Circle Card in your email.  ...

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Updated March 1st, 2021 by Security Bank

Can I terminate my contract earlier than maturity date?

Yes, you can terminate your arrangement if loan will be settled in full. You may call our Customer Service Hotline for this request at (02) 8887-9188....

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Updated July 27th, 2020 by Security Bank

I Missed My Amortization Last Payroll, Can I Pay Over the Counter?

Yes. You can make an over the counter (OTC) payment in any Security Bank Branch nearest you. Kindly make sure to do the following: Use the BILLS PAYMENT slip Indicate payment is for SALAD Indicate your monthly amortization plus penalty Indicate your enrolled mobile number In case of default, a text message will be sent to you for reminder. Sample te...

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Updated July 24th, 2020 by Security Bank

Is This Covered by PDIC?

Yes. Coverage is PHP 500,000.00 per depositor.  ...

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Updated March 1st, 2021 by Security Bank

How do I know if my request for Restructuring is granted?

Security Bank’s Risk Mitigation Team will contact you via email....

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Updated July 22nd, 2020 by Security Bank

Can I Pay Bills via ATM?

Your health and safety are our number one priority. That’s why we are encouraging everyone to pay their bills thru online banking. However, if online banking isn’t accessible for you at the moment, you can still pay your bills via ATM. Please practice social distancing if you do so. Here’s our step-by-step guide: How to pay Bills via ATM Main Screen...

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Updated July 24th, 2020 by Security Bank

How Will I Get My Loan Proceeds?

Loan proceeds are released through Managers Check (MC) or Credit to Security Bank Account. Loan proceeds may be claimed at Loan Availment Center in SBS Makati (3F, Security Bank Center, 6797 Ayala Avenue, Makati City) or through branch where loan was applied. During loan availment you must bring the following: If employed, original company ID and on...

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Updated July 24th, 2020 by Security Bank

In What Instruments Can a Trustee Invest the Fund?

The character and kind of investments which may be made by the trustee depend on the investment parameters set forth in the UITF Declaration of Trust or Plan Rules. BSP Regulations, however, prescribe that UITF fund investments shall be limited to bank deposits, securities issued by or guaranteed by the Philippine government or the BSP, tradable sec...

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Updated July 24th, 2020 by Security Bank

How Do I Make My Payments?

You can subscribe to an Auto Debit Arrangement (ADA) from a Security Bank account or pay through post-dated checks.  ...

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Updated July 24th, 2020 by Security Bank

How Is Interest Computed?

Interest is computed as follows: Principal x gross rate x (1-tax rate) x actual no. of days/360  ...

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Updated July 27th, 2020 by Security Bank

How Do I Know My Payment Due Date?

Your payment due date is based on your payroll cut-off dates, amortization will be automatically debited from your payroll account 2 banking days before your actual payout....

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Updated July 27th, 2020 by Security Bank

Is There a Cap on the Rebate?

Yes, the maximum cap is Php 1,000 monthly.  ...

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Updated September 9th, 2020 by Security Bank

How Do Investors Keep Track of the Value of the UITF Investment?

After subscribing into the UITFs, the client will receive a Confirmation of Participation or COP which states the total number of units that the investor was able to buy, and at what NAVPU those units were bought at. The investor can find out the value of his current investments by multiplying the total number of units he holds by the latest availab...

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Updated July 27th, 2020 by Security Bank

Are Online Transactions Eligible for Rebates?

No, online transactions are not qualified. Only swiped transactions where card is physically present are eligible to earn rebate.  ...

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Updated July 24th, 2020 by Security Bank

Can a Client Invest in More Than One Type of UITF?

Yes, the clients can invest in more that one type of UITF as long as the funds are in line with their own investment objective and they can tolerate the risks involved with the funds.  ...

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Updated July 23rd, 2020 by Security Bank

What Happens If I Exceed My Maximum Allowed Withdrawals?

If you exceed the maximum allowed withdrawal, which in this case is 3 times per quarter, your account’s interest will become 0.10%  ...

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Updated March 1st, 2021 by Security Bank

Is termination of contract subject to fees?

 No. Termination fee is not applicable. ...

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Updated July 24th, 2020 by Security Bank

What Is the Chinese Yuan Time Deposit (CNY TD) Being Offered by Security Bank?

Chinese Yuan Time Deposit is a variant of Security Bank’s time deposit products which is denominated in Chinese Yuan.  ...

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Updated July 24th, 2020 by Security Bank

What Is the Minimum Amount to Participate?

Minimum placement is CNY 5,000.  ...

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Updated July 27th, 2020 by Security Bank

How Can I Apply for Fast Track Program?

You may apply by visiting any Security Bank branch. Open a saving account; get faster processing of credit card application with 100% guaranteed credit approval. Please practice social distancing and wear a mask when you do your visit.  ...

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Updated July 23rd, 2020 by Security Bank

What Happens If I Lose My Passbook?

You will have to present a notarized affidavit of loss to your branch to get your lost passbook replaced. A passbook replacement fee of P200 will be charged.  ...

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Updated September 3rd, 2020 by Security Bank

What Are the Tenors of the CNY TD That the Client Can Choose From?

Please check the following tenors of CNY TD: Term or Tenors  1 month 2 months 3 months 6 months 1 year...

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Updated July 24th, 2020 by Security Bank

What Is the Withholding Tax for CNY TD

Withholding tax for CNY Time Deposit is 15%.  ...

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Updated July 27th, 2020 by Security Bank

If I Choose to Change My Mobile Number, How Long Will It Take to Process?

Changing of mobile number in SALAD will be processed in three (3) banking days. Please call the SBC Customer Service Hotline at 8887-9188 or email salad@securitybank.com.ph Important Note: You can change or update your registered mobile number even if you have an outstanding balance with Salary Advance. Processing for update of your mobile number ta...

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Updated July 27th, 2020 by Security Bank

Can I Get My Rebate in Cash?

No, rebates are not convertible to cash nor can it be transferred to your other card.  ...

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Updated July 27th, 2020 by Security Bank

Are There Fees and Charges to Be Deducted When I Avail of the Salad?

For every availment, a processing fee will be automatically deducted from the loan proceeds that would be credited to your account....

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Updated July 27th, 2020 by Security Bank

How Can I Get the Proceeds of My Approved Loan?

Your loan proceeds will be credited automatically to your payroll account and you will receive an SMS alert from 2346....

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Updated July 27th, 2020 by Security Bank

How Will I Know If My SMS Availment Is Approved?

After sending an SMS availment request, you will receive a reply from 2346 indicating approval of your request....

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Updated July 24th, 2020 by Security Bank

What is the difference between Mutual Fund and UITF?

UITFs and Mutual Funds are both investment vehicles where you join other investors and companies to pool a fund, which will be handled by a professional fund manager. This fund will be invested in a diversified basket of stocks, bonds, and other similar funds. Investing in UITFs buys you units in the fund while investing in Mutual Funds buys you sha...

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Updated July 27th, 2020 by Security Bank

Will I Be Notified If My Enrollment Was Declined?

Yes. You will receive an SMS notification about the status of your SALAD enrollment....

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Updated July 23rd, 2020 by Security Bank

Would I Be Able to Withdraw My Yuan Anytime?

It would depend on the availability of CNY in your branch. Inform the branch at least one week before your withdrawal, and they will coordinate with you.  ...

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Updated July 27th, 2020 by Security Bank

I Sent My SMS Syntax Request Correctly but Did Not Get Any Reply. What Should I Do?

You may call our Customer Service Hotline at 8887-9188 or email salad@securitybank.com.ph for further assistance. Report the incident: Keyword sent Date of SMS Time of SMS Mobile Number Or just simply provide the screenshot of the message Request for change of mobile number enrolled in SALAD, please call Customer Service Hotline at 8887-9188. Allow ...

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Updated March 1st, 2021 by Security Bank

Can I pay in advance for my monthly amortization?

Yes, you can pay in advance but there will be no discount on advance payments....

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Updated July 27th, 2020 by Security Bank

Do I Get a Discount or a Waiver of Charges If I Missed My Loan Payment?

Please be reminded that we don't give discounts and waive charges for late payments. For fees and charges, you may visit  https://www.securitybank.com/personal/accounts/fees-charges/...

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Updated July 24th, 2020 by Security Bank

Which NAVPU Is Used When I Subscribe or Redeem?

When an investor subscribes to the fund, the number of units that he will obtain will be based on the NAVPU that will be released at the end of the banking day. Similarly, when an investor redeems, the NAVPU that will be used for computing the redemption proceeds is the NAVPU that will be published at the end of the day.  ...

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Updated July 24th, 2020 by Security Bank

If I’m Not Able to Wait Until Maturity Date and Decide to Pre-Terminate the Investment, What Is the Pre-Termination Policy?

Pre-termination policy for Time Deposits is specified in the table below: MATURITY DATE APPLICABLE RATE 1 year and below 1st half of the term = savings rate2nd half of the term = 50% of the given rate 2, 3, 4, 5, 7 years < 25% of the term = savings rate25% to less than 50% of the term = 25% of the given rate50% to less than 75% of the term = 50% ...

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Updated July 24th, 2020 by Security Bank

What Is the Security Bank Gold Circle?

It is a product bundle that provides perks and privileges to bank customers that maintain higher account balances.  ...

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Updated September 8th, 2020 by Security Bank

How Can I Check My Salary Advance Application Status?

Wondering about the status of your Salary Advance application? Just provide us your reference number and last name and we'll do the rest. Kindly check this link to know your application status:   https://www.securitybank.com/personal/loans/corporate-employee-loan/salary-advance/check-application-status/...

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Updated July 27th, 2020 by Security Bank

What Happens If My Salary Is Insufficient to Cover for My Amortization?

If your salary is insufficient for the amortization amount, the payment will be considered “Missed” amortization. This will be deducted on the next payroll date on top of the amount due for the current cut-off PLUS an additional “late payment charge” amounting to P125 per missed payment in the duration of the loan. After loan maturity, a fixed fee o...

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Updated July 27th, 2020 by Security Bank

I Already Paid 50% of My Loan, Can I Immediately Re-Avail Salary Advance?

Please be advised that re-availment is only allowed after the full payment of your existing loan....

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Updated July 27th, 2020 by Security Bank

What Is the Difference Between Payment Due Date and Statement Date?

The payment due date is the date when you must make your payment without incurring late fees or other penalties. The statement date is the last day on which transactions can be posted to your account for that statement.  ...

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Updated July 23rd, 2020 by Security Bank

Fees and Charges for Easy Savings Account

Please check the fees and charges applied for Easy Savings Account below : Dormancy Charges (starting on the 61st month) – per month PHP 350 per month (effective October 15, 2018) Charge for Fall Below Min. Bal – per month after 2 consecutive months P300 Early Closure Fee (within 90 days) P200 Debit Mastercard Replacement Fee PHP 300 (effective Octo...

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Updated July 27th, 2020 by Security Bank

How Long Will There Be a Hold Out of the Amount Due? When Will This Be Lifted?

The hold out will be lifted once the amount due is debited from your payroll and applied as payment for your amortization. Posting of payment would be the following banking day after your payroll is credited on your account....

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Updated July 27th, 2020 by Security Bank

Can I Use My Security Bank Credit Card Overseas?

Yes, as long as the merchant accepts Mastercard.  ...

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Updated July 24th, 2020 by Security Bank

Is There an Indicative or Guaranteed Rate of Return for UITF Products?

No. Since UITFs are subject to the mark to market valuation method, the NAVPU may fluctuate depending on the volatility of the market. The return figures published by Security Bank only represent how the fund has performed in the past. This does not necessarily mean that the fund will give the same return over a similar period of time in the future....

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Updated July 24th, 2020 by Security Bank

How Can I Pay for My Loan?

Auto Debit Arrangement (ADA) – payment will be automatically deducted from your Security Bank account   Pay through ADA by: *Opening an account in any Security Bank branch *Enrolling the account as your settlement account for your housing loan upon loan booking...

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Updated July 27th, 2020 by Security Bank

I’m a Newly Hired Employee and Have Submitted the Credit Agreement Form (CAF), Can I Already Avail Salary Advance?

You may only avail Salary Advance if you have a regular/permanent employment status. The following are the minimum requirements: active employee with regular/permanent status of employment With average net monthly payroll credits for the last 6 months of at least: Non-BPO BPO Php 10,000.00 for 1st loan availment Php 20,000.00 for 1st – 4th loan avai...

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Updated July 24th, 2020 by Security Bank

Can I Pre-Terminate My Loan?

Yes, you can pre-terminate the loan but there will be a processing fee of Php 2,500 (based on PN) shall be applied to your account.  ...

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Updated July 27th, 2020 by Security Bank

Meralco Does Not Accept Over-The-Counter or Swiped Transactions So How Can I Earn the Rebate?

While Meralco falls under a qualified MCC, card acceptance ultimately lies with the merchant similar to all credit card transactions.  ...

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Updated July 24th, 2020 by Security Bank

Why Are Government Securities Considered “Credit Risk-Free”?

Government Securities are backed by the full taxing power of the national government and its ability to print money, hence they are practically “default-free”.  ...

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Updated July 27th, 2020 by Security Bank

Is There a Separate Cap for My Supplementary?

No, the principal cardholder and the supplementary card/s share the same cap.  ...

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Updated July 27th, 2020 by Security Bank

Can I Use My Credit Card to Pay for Online Purchases?

Yes, you may use your Security Bank credit card for online purchases – at any merchant that accepts Mastercard.  ...

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Updated July 24th, 2020 by Security Bank

What Do I Do If I Wish to Terminate or Sell My Fixed Income Investments Prior to Its Maturity?

Termination is subject to prevailing market rates, so your investments might be sold at a discount, par, or premium. Termination will have to be coursed through a Broker Bank’s salesman. The client will have to comply and submit all documentary requirements before the sale of securities can be executed.  ...

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Updated July 27th, 2020 by Security Bank

Where can I get the Credit Agreement Form (CAF)?

You can get the Credit Agreement Form (CAF) to the following: SECURITY BANK branches nearest at your area or; Download the CAF Please practice social distancing and wear a mask when you do your visit....

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Updated July 24th, 2020 by Security Bank

What Are the Fees Involved?

The investor's fund will be charged for management fees, taxes and qualified expenses. The trust fee shall differ for each type of fund and and will cover the costs of investment research, management, marketing and routine administrative expenses of the trustee. Note that the taxes are already withheld by the trustee so the NAVPU is already net of f...

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Updated September 8th, 2020 by Security Bank

Can the Loan Be Pre-Terminated?

Yes, the loan can be pre–terminated the loan but there will be a processing fee equivalent to 3% of remaining principal balance plus unpaid interest for the month that shall be applied to your account.  ...

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Updated July 27th, 2020 by Security Bank

For Utilities, Do I Need to Go to the Merchant to Have My Card Swiped at Point of Sales (POS)?

Yes, all transactions for utilities must be swiped at the merchant’s POS.  ...

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Updated July 24th, 2020 by Security Bank

What Do You Mean by “On-The-Run” and “Off-The-Run” Issues?

“On-the-run” securities are the most recent issues of a particular maturity. Conversely, “off-the-run” securities are the opposite. “On-the-run” securities are generally more liquid than “off-the-run” securities.  ...

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Updated July 27th, 2020 by Security Bank

Are Overseas Transactions Qualified for Rebates?

No, only local retail transactions are qualified for cashback.  ...

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Updated July 24th, 2020 by Security Bank

Who Can Invest in the Chinese Yuan Time Deposit?

This is open to all individuals and business entities, particularly those with risk averse profile, who are looking for investments that address their financial and liquidity needs. These are depositors who want to enjoy high returns compared to regular savings account.  ...

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Updated July 24th, 2020 by Security Bank

Can I Withdraw From My Secure Goals Plus Before It Matures?

Yes, you can but your Secure Goals Plus will be closed based on prevailing pre-termination policy of the Bank and proceeds will be transferred to your SBC source account.  ...

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Updated March 1st, 2021 by Security Bank

Can I request for change of due date for my Restructuring?

The due date can no longer be changed....

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Updated July 27th, 2020 by Security Bank

When Will My First Amortization Start? When Is My Due Date?

Your first due date is the immediate payroll date after your availment. However, if you avail five (5) days before from your payroll date, your first due date will be the succeeding payroll date....

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Updated July 24th, 2020 by Security Bank

How Do I Avail of Preferential Rate on Loan Products?

You may approach any Customer Advisor, show your Digital Gold Circle Card, accomplish a loan form and submit required documents.  ...

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Updated July 23rd, 2020 by Security Bank

Can I Transfer Funds to Third-Party Accounts?

Transfers to third-party or non-enrolled accounts in Security Bank Online are not allowed.  ...

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Updated July 24th, 2020 by Security Bank

How Do I Invest in Time Deposits?

You can go to a branch near you and approach any of our branch personnel to invest in a Time Deposit account. Please practice social distancing and wear a mask when you do your visit.  ...

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Updated July 24th, 2020 by Security Bank

Can I Get a Personal Loan If I Have a Cancelled Credit Card?

If you have a cancelled credit card from any bank, please get the necessary clearance before applying for a personal loan to ensure the smooth processing of your application.  ...

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Updated March 1st, 2021 by Security Bank

What account/card number should I use to pay for my Restructuring?

You may still pay using your current card number....

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Updated July 24th, 2020 by Security Bank

How Is a UITF Valued?

The UITFs are valued using the mark to market (MTM) method. The term “mark to market” means that the underlying investments of the fund are valued at “fair market value” or the current price at which that asset can be bought or sold. With MTM, investors get an accurate indication of what their units are currently worth. Net Asset Value (NAV) – The N...

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Updated August 26th, 2020 by Security Bank

How Do I Check the Status of My Outgoing Remittance?

Refer to the branch of account or where you originally submitted the TTAF or requested to process the transaction and provide details (i.e. Remitter, Reference Number, Amount, Date, Beneficiary Bank and Beneficiary Name)...

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Updated July 27th, 2020 by Security Bank

What If I Lose My Mobile Number, Can I Still Avail of Salad?

Yes. Simply request for a change of your mobile number through our Customer Service Hotline at 8887-9188. Please allow 3 banking days to process your request....

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Updated August 27th, 2020 by Security Bank

Do We Need to Have an Account With Security Bank to Apply for a Telegraphic Transfer?

Yes. No account yet? Click  here  to apply online. ...

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Updated September 9th, 2020 by Security Bank

Can I Amend the Remittance I Made?

Yes, you can amend the remittance. Provide DULY SIGNED LETTER OF INSTRUCTION OR LOI to the branch for processing, indicating the details of the remittance, what details to be amended, and account number to be debited for the cable fee. ...

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Updated September 9th, 2020 by Security Bank

Is There a Maximum Amount in Telegraphic Transfer?

There is no maximum amount. ...

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Updated July 24th, 2020 by Security Bank

How Will I Be Notified of Approval?

You will receive an SMS upon loan approval and a SPOC will reach out to you to set a booking appointment in the branch.  ...

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Updated July 24th, 2020 by Security Bank

What Are Variable Unit-Linked (VUL) Insurance Products?

VUL insurance products are life insurance products with an underlying investment component. Similar to traditional life products like the FWD Fight Plan, these VUL products provide coverage, benefits, and sum assured in case of defined events, such as death, disability, etc. However, VUL insurance products also provide the opportunity to earn return...

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Updated July 22nd, 2020 by Security Bank

Do you Charge fees for ATM Transactions and Check Deposits?

Check out our list of fees and charges for ATM transactions and Check Deposits below: PROCESS/TRANSACTION FEES/CHARGES Interbank ATM Withdrawal Fee PHP10; PHP300 for Cirrus/Maestro Interbank ATM Balance Inquiry Fee PHP1; PHP60 for Cirrus/Maestro Declined Transaction for Cirrus Maestro PHP60 Interbank Funds Transfer (IBFT): One (1) to four (4) transa...

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Updated September 9th, 2020 by Security Bank

What Are the Cut off Times for Local and International Wire Transfer?

Please see the following cut off times for local and international wire transfers respectively: RTGS: 12:00 PM International: 12:00 PM PDDTS: 11:30 AM PESONET: 11:30 AM ...

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Updated July 27th, 2020 by Security Bank

How Much Can I Avail in Salary Advance?

The minimum amount that you can avail is P5,000.00 and the maximum amount will depend on your assigned credit limit....

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Updated July 23rd, 2020 by Security Bank

Would I Be Able to Withdraw My Dollars Anytime?

It would depend on the availability of USDs in your branch. Inform the branch at least one week before your withdrawal, and they will coordinate with you.  ...

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Updated July 27th, 2020 by Security Bank

What Does Assigned Credit Limit Mean?

The assigned credit limit is equivalent to the individual’s average net salary credited to payroll account for the last 6 months or P30,000.00 whichever is lower....

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Updated July 23rd, 2020 by Security Bank

I Want a Passbook or a Checkbook With My Easy Account. Is This Possible?

No. Since this is a savings account, our Easy account only comes with an Everyday Debit MasterCard. If you want to have a Passbook or checkbook, you may open an All Access Account instead.  ...

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Updated July 24th, 2020 by Security Bank

How Do I Avail of the VIP Priority Lane?

Present your Digital Gold Circle Card to a Customer Advisor for assistance or you may proceed straight to the designated VIP teller.  ...

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Updated July 23rd, 2020 by Security Bank

Who Can Open a Build up Savings / Premium Build up Savings Account?

Anyone can open this high interest account as long as minimum requirements are met. It is recommended for people who want higher returns but want to retain access to their account.  ...

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Updated July 24th, 2020 by Security Bank

How Do I Avail of the Discounts and Deals?

Present your Digital Gold Circle Card together with your Security Bank debit card at partner merchants to avail of the discounts and deals.  ...

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Updated July 23rd, 2020 by Security Bank

Where Can I Spend My Rewards Points?

Racked up your rewards points? Click here to check what's in our rewards store for you: https://www.securitybank.com/rewards/mastercard/featured ...

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Updated September 9th, 2020 by Security Bank

What is the difference between Telegraphic Transfer and Wire Transfer?

Telegraphic Transfer is the same as Wire Transfer. ...

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Updated March 1st, 2021 by Security Bank

Can I request for change of due date for my Restructuring?

No, due date can no longer be changed....

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Updated July 27th, 2020 by Security Bank

How Long Will It Take to Process My Application?

Savings Account opening would immediately be processed on the same day of application, while credit card application would take 3 banking days.  ...

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Updated September 7th, 2020 by Security Bank

What Are the Rates Available?

Please see the list of available rates for Auto Loan below: Term Standard With One Month Advance 12 6.77% 6.02% 18 9.74% 8.93% 24 14.38% 13.48% 36 21.51% 20.50% 48 29.04% 27.92% 60 37.63% 36.38%...

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Updated March 1st, 2021 by Security Bank

Is termination of contract subject to fees?

No. Termination fee is not applicable....

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Updated July 24th, 2020 by Security Bank

How Will I Receive Loan Proceeds?

Upon booking, loan proceeds will be credited directly to your identified account. If you do not have a Security Bank CA/SA account at point of booking, you will have to open an account with the branch.  ...

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Updated July 22nd, 2020 by Security Bank

Do You Charge Fees for Time Deposit Accounts?

Check our list of fees and charges for Time Deposit accounts below: PROCESS/TRANSACTION FEES/CHARGES Documentary Stamp Tax (DST) on pre-terminated TD PHP1.50 per PHP200 or a fraction thereof for the remaining term of TD Pre-termination penalty for interest rate of TD (different penalty rate to be applied on pre-termination date) Please refer to BBG ...

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Updated July 24th, 2020 by Security Bank

How Much Is the Loanable Amount?

Minimum of P 400,000 for brand new and minimum of P 100,000 for used/second hand vehicle.  ...

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Updated September 7th, 2020 by Security Bank

Can I Transfer Balances From My Other Credit Cards to My Security Bank Credit Card?

Yes, we offer our Balance Transfer program at regular rates year-round. You can transfer balances from pretty much any credit card in the Philippines including your BDO credit card, BPI credit card, Citibank credit card, or Metrobank credit card. You may also check out our  Balance Transfer  Page for more details. ...

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Updated July 23rd, 2020 by Security Bank

Fees and Charges for Money Builder Account

Please check the list of fees and charges  for Money Builder Account below: Dormancy (starts on the 25th month) -per month 350 Charge for Falling Below Min. Bal - per month 300 Early Closure Fee (within 90 days) 200 Card Replacement Fee 150 Interbank Withdrawal Fee(BancNet/Megalink) 10...

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Updated July 24th, 2020 by Security Bank

What are the Bonus Interest Rates of Money Builder Account?

Monthly Bonus – 0.25% Account must have completed one calendar monthAccount must not have any withdrawal within a calendar month Quarterly Bonus – 0.15% Account must have completed one calendar quarterAccount must not have any withdrawal within a calendar quarter  ...

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Updated July 23rd, 2020 by Security Bank

How Do I Avail Discounts and Perks From Partner Merchants?

Use your Everyday ATM Debit MasterCard to transact with the partner merchant. Terms and conditions apply.  ...

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Updated July 22nd, 2020 by Security Bank

I Want to Know More About Your Credit Card Features

Looking for a list of Security Bank Credit Card Features? Check out this list: Balance Transfer Transfer balances from any credit card-BDO, BPI, Citibank, or Metrobank and more! Ready Cash Convert available credit card limit to cash and pay in monthly fixed installments. Check Application Status Follow up or check the status of your credit card appl...

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Updated July 24th, 2020 by Security Bank

Can I Avail of Two Personal Loans at the Same Time?

Borrower cannot avail two separate loans at the same time. At least half of the term for the existing loan must be paid off first before they can apply for another loan.  ...

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Updated July 24th, 2020 by Security Bank

What Are the Fees and Charges?

Processing Fee of Php2,000.00, to be deducted from loan amount upon loan booking. Documentary Stamps of Php 1.50 for every Php 200.00, for loans exceeding Php 250,000.00 Example: Loan amount is P251,000.00 / 200 = Php 1255 Notarial Fee for loans more than P100K are: 100,000.01 to 500,000.00 – P125.00 500,000.01 to 1M – P150.00 Late Payment Fee is 3%...

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Updated March 1st, 2021 by Security Bank

Can I request for lower monthly amortization (MA) than what is being offered?

Yes, you can request a lower MA, which will still be subject to approval. You may request by sending an email to rmucollections@securitybank.com.ph....

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Updated July 27th, 2020 by Security Bank

What Kind of Accounts Can I Open Through the Fast Track Program?

Here are the following accounts that are eligible for Fast Track credit card opening: *Easy Account *Build-Up Savings Account *Money Builder *Premium Build-Up Savings Account *Time Deposit ...

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Updated July 23rd, 2020 by Security Bank

Can I Choose to Defer Either the Checkbook, Passbook, or Everyday ATM Debit Mastercard?

Yes, you may choose to avail one, a combination of any two, or all three facilities available to the All Access Account (checkbook, passbook, ATM).  ...

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Updated July 23rd, 2020 by Security Bank

Do I Need to Bring My Child When Opening a Junior One Account?

No. You may open an account as long as you are the Parent, Grandparent, Guardian, or a relative of the child/minor. At the branch, you will be asked to provide documentation as proof of your relationship to the minor.  ...

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Updated July 22nd, 2020 by Security Bank

Can I Still Avail Salad After Full Payment?

Please be advised that Salary Advance (SALAD) is currently unavailable at the moment. Rest assured that we will give you an update once SALAD will be available for re-availments. To know more FAQs about Salary Advance Payment Extension, click the link here:  https://www.securitybank.com/blog/salad-payment-extension/...

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Updated July 23rd, 2020 by Security Bank

Who Can Open a US Dollar Savings Account?

Anyone can open a USD savings account! To avoid extra charges, please note the starting and maintaining balance of USD500.  ...

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Updated July 24th, 2020 by Security Bank

For How Many Months/Terms I Can Pay the Loan?

You have option to pay the loan am ount for: 12, 18, 24 and 36 months. Term Monthly Add-on Rate 12-36 months 1.89% The Annual Percentage Rate (APR) begins at 29.48%. Sample Computation: If you borrow P50,000 payable in 12 months using 29.48% APR, your monthly payment would be P5,110....

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Updated September 7th, 2020 by Security Bank

What Is Single Limit?

Single Limit is the total credit limit assigned to you across all your Security Bank credit cards. It is the maximum amount that a cardholder can spend on any of the cards, provided that the sum of the outstanding balances on all of the cards does not exceed the Single Limit.   The due date of your credit cards will remain the same. This means that ...

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Updated July 22nd, 2020 by Security Bank

I Accept the Payment Extension but Can You Waive the Accrued Interest?

We regret to say that your request for waiver of accrued interest cannot be accommodated. For loan details, refer to the SALAD SMS Advisory sent to your registered mobile number within the period of June 1-23, 2020. To know more FAQs about Salary Advance Payment Extension, click the link here:  https://www.securitybank.com/blog/salad-payment-extensi...

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Updated June 29th, 2021 by Security Bank

How to Activate Your Account in Security Bank Online?

Go to  https://online.securitybank.com/enroll . Choose your preferred enrollment option. For mobile, an OTP will be sent to your mobile number for confirmation. For email, an activation link will be sent to your email address. Fill out your account information, and click Next. Enter your OTP or click the link sent to your email. Type in your preferr...

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Updated July 27th, 2020 by Security Bank

Is There a Minimum Spend Requirement to Get the Cashback?

No, there is no minimum required spend. You earn rebates regardless of how much you spend.  ...

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Updated July 24th, 2020 by Security Bank

What Is the Difference Between a Custodian and a Registry?

A custodian and a registry are either BSP-accredited banks or non-bank financial institutions. A custodian holds the securities on behalf of the client, while the registry records the initial and succeeding transfer of ownership of securities.  ...

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Updated July 22nd, 2020 by Security Bank

How Can I Receive Remittances Using Security Bank?

Savings account can be used to receive remittances from any place around the world through correspondent banks using SWIFT, cable, or telefax facilities. However, you may inquire with your bank abroad if they can facilitate the transfer using Security Bank's Swift Code. Below are the basic information required for telegraphic transfer of funds. Coun...

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Updated July 24th, 2020 by Security Bank

Can I Avail of Two Business Express Loans at the Same Time?

Borrower cannot avail two separate loans at the same time. At least half of the term for the existing loan must be paid off first before they can apply for another loan....

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Updated September 9th, 2020 by Security Bank

What Is the Difference Between Coupon Rate and Yield-To-Maturity?

Coupon rate is expressed as the percentage (per annum basis) of the face value of the bond. It is the amount that the bondholders will receive for holding the bond. Coupon payments are usually made semi-annually or quarterly. Yield-to-maturity (YTM), as the name states, is the rate of return that the investor/bondholder will receive, assuming the bo...

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Updated July 27th, 2020 by Security Bank

Will I Be Able to See My Salad Deductions in My Payroll Account?

Yes. SALAD deductions can be seen in the payroll account. Though it is not reflected on the client’s pay slip since the payment method is via Automatic Debit Arrangement (ADA) from payroll credits....

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Updated July 23rd, 2020 by Security Bank

Can I Activate My Card via SMS?

Great news! Please be advised that you may now activate your credit card and inquire your credit card balances via SMS. SMS Credit Card Activation Activating your credit card just got easier via SMS. Simply text the following using your registered mobile number: SBCARDS [space] ACTIVATE [space] Birthday [mmddyy] /ExpiryDate(mmyy) /<last four digi...

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Updated July 27th, 2020 by Security Bank

Were There Any Cases Where SMS Availments Were Disapproved?

Yes. SMS will be disapproved or rejected if: Mobile number is not registered SMS format is incorrect Company agreement is terminated Requested amount exceeded limit to the customer Customer has an existing loan availment With gap in Salary Credits within 6 months Customer has resigned from the company...

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Updated July 23rd, 2020 by Security Bank

Who Can Open an Easy Savings Account?

Anyone can open an Easy account as long you fulfill the starting and maintaining balance of P5,000! You can even use it as your payroll account.  ...

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Updated July 24th, 2020 by Security Bank

What Are the Requirements for Security Bank Gold Circle?

The only requirement is to meet the PHP 500,000 total relationship balance across CASA, Time Deposit, Trust, and Treasury products.  ...

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Updated March 1st, 2021 by Security Bank

What are the terms that you offer for Card Restructuring?

Terms for restructuring are 3, 6, 9, 12, 18, 24, 36, 48 and 60mos. However, this will depend on your outstanding balance....

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Updated July 24th, 2020 by Security Bank

How Will I Know If My Loan Is Approved?

An SBC representative will notify you on the result of your application. You may also contact our Customer Service Hotline at 02-88879188 or you may send an email at plonlineapp@securitybank.com.ph.  ...

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Updated September 22nd, 2020 by Security Bank

Can you give me a specific car model I want?

Listings are limited and subject to change without prior notice as these are updated on a weekly basis.  We suggest to visit our site constantly for updates and new listings.  ...

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Updated July 23rd, 2020 by Security Bank

Is the All Access Account a Savings Account or a Checking Account?

The All Access account is a savings and checking account in one. It comes with a passbook, checkbook, Everyday Debit/ ATM Mastercard, and FREE Life Insurance.  ...

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Updated July 27th, 2020 by Security Bank

How Will I Know If I Have Missed Payments?

Our SBC Collections Team will coordinate with you via phone, SMS, letter and e-mail, or through your HR Representative....

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Updated July 23rd, 2020 by Security Bank

What Are the Benefits of the Everyday ATM Debit Mastercard?

The Everyday ATM Debit MasterCard entitles you to the following benefits:  -Discount and perks from partner merchants (www.securitybank.com/promos/)-No annual fee -Free renewal of the card upon expiry -Free withdrawal from ANY Security Bank ATM  ...

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Updated September 7th, 2020 by Security Bank

Can I Use My Credit Card for Installment Purchases?

Yes. You may use your cards for installment purchases at participating merchants. Click  here  for the list of merchants.  ...

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Updated July 24th, 2020 by Security Bank

What Will Happen If I Don’t Maintain the Required Balance?

If you don’t maintain the required ADB or TRB balance for three consecutive months, you will be charged a monthly service fee of PHP 1,000 beginning on the fourth month until you meet the required balance again.  ...

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Updated July 24th, 2020 by Security Bank

What Is the Withholding Tax for Peso and Dollar Time Deposits?

Withholding tax for PHP and USD Time Deposits are 20% and 15% respectively. Tax exempt only for PHP Time Deposit placement of individuals with term/tenor of five years or more.  ...

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Updated March 1st, 2021 by Security Bank

Is there any discount applied for pre-termination of Contract?

Yes, a rebate will be applied....

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Updated July 24th, 2020 by Security Bank

What Are Fixed Income Securities?

Fixed income securities are a form of investment that pays out a fixed rate of income over time with the full investment amount returned upon maturity. You can enjoy the benefits of having a stable source of passive income with minimal risk. It’s the perfect investment option that allows you to grow your income regardless of changes in current marke...

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Updated September 7th, 2020 by Security Bank

What Is the Income Required to Have a Rewards Credit Card?

In order to apply for a Rewards Credit Card, you must have a minimum gross annual income of Php 180,000 to 1,300,000....

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Updated July 27th, 2020 by Security Bank

How Much Is the Minimum Payment Required?

The minimum amount due is P500 or 4% of total outstanding balance, whichever is higher.  ...

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Updated August 26th, 2020 by Security Bank

How Long Will It Take for the Beneficiary to Receive the Funds?

Within 3 banking days but will also depend on the destination or country of the beneficiary....

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Updated July 22nd, 2020 by Security Bank

How to Send and Receive Money Easily Through eGiveCash

While practicing social distancing and COVID-19 pandemic guidelines, you can still send money to your loved ones wherever, whenever through eGiveCash. Sending and receiving cash is now made easier, with over 500 Security Bank eGiveCash-enabled ATMs to received money from. Click here for a list of operational ATMs. NEW FEATURE: You can now use eGiveC...

1 min reading time
Updated July 23rd, 2020 by Security Bank

Fees and Charges for eSecure Savings Account

Please check the list of fees and charges for eSecure Savings Account below:  Dormancy (starts on the 61st month) – per month 30 Charge for Fall Below maintaining balance – per month 300 OTC Deposit Fee 100...

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Updated July 22nd, 2020 by Security Bank

Payment Centers to Settle Your Credit Card Balances

Wondering where you can pay your credit card balances? There are many ways you can settle your balance. See all the payment centers below: Security Bank Online We encourage you to pay your credit card balances thru Security Bank Online (upon enrollment) as your health and safety are our topmost priority. Not yet enrolled? Enroll here. Security Bank ...

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Updated July 24th, 2020 by Security Bank

Will There Be Liquidity, Should I Want to Unload My Securities?

Yes, provided that there is a buyer in the market. Since government and top-tier corporate issued securities can be traded in the secondary market, those who want to unload his/her holdings can do so before its maturity date at the market bid rate. Generally, Security Bank may provide liquidity for investors willing to sell their securities.  ...

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Updated July 27th, 2020 by Security Bank

I already have an existing Security Bank credit card, can I still apply for Complete Cashback? What will happen to my credit limit?

Yes, you can apply for a Complete Cashback credit card by sending an email with the last 4-digit of your existing Security Bank credit card, complete name and contact details at customercontact@securitybank.com.ph. Your credit limit will remain the same but will be shared across all your Security Bank credit cards.  ...

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Updated July 28th, 2020 by Security Bank

Do You Have a List of Valid IDs?

In order to proceed with your application, we will be asking One (1) Primary ID or Two (2) Secondary IDs. The following valid IDs on the list are accepted : PRIMARY IDs PassportDriver's LicensePRC IDDigitized Voter's IDGSIS e-CardSSS CardSenior Citizen CardUnified Multi-purpose IDACR / ICRIntegrated Bar of the PhilippinesSchool IDNCDA IDPostal ID (P...

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Updated July 22nd, 2020 by Security Bank

How to Check My Credit Card Application Status?

Lost track of your credit card application? Don’t worry, click this link to see your application status:  https://www.securitybank.com/personal/credit-cards/check-application-status/...

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Updated July 24th, 2020 by Security Bank

What Are the Allowed SBC Source Accounts for Secure Goals Plus?

Acceptable source account includes, but not limited to: All Access, Easy Account, and Build-up Savings Account. Only one SBC account shall be nominated as source account for your Secure Goals Plus for the entire term.  ...

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Updated July 23rd, 2020 by Security Bank

Will I Get Charged Any Fees for Closing an Account?

We won't charge you for any fees once you decide to close your eSecure Savings account.  ...

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Updated July 22nd, 2020 by Security Bank

Do You Charge Fees for Checking and Savings Account?

Know more about our fees and charges for bank accounts below: FEES AND CHARGES PESO SAVINGS ACCOUNT PESO CHECKING ACCOUNT DOLLAR SAVINGS ACCOUNT Notarial Fee (notarization of affidavit of loss) for Lost Passbook PHP200 Replacement of Lost Passbook or Trackbook/Recordbook (for Peso Checking Account) PHP200 Bank Certification PHP200 (including Bank Ce...

1 min reading time
Updated July 22nd, 2020 by Security Bank

Can I Open an Account Online?

Good news! You can now open an Easy Savings and All Access Account at the comfort of your own home via Skype Video Call. There’s no need to go to the branch. Open an account with just 1 primary ID and experience hassle-free banking. Available for select branches only. Read our step-by-step guide and requirements below. 1. Access the Online Account O...

1 min reading time
Updated July 27th, 2020 by Security Bank

What is the CVV number?

The CVV number is the last 3-digit number located at the back of your card, on your signature panel. It is mainly used for online or mail order/telephone order purchases. We highly recommend you do not divulge this number to anyone.  ...

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Updated July 24th, 2020 by Security Bank

What Are the Loan Terms Available?

For Brand New, minimum of 12 months up to maximum of 60 months. For Used/Second Hand, minimum of 12 months up to maximum of 48 months.  ...

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Updated July 22nd, 2020 by Security Bank

What Are the Auto Loan Application Requirements?

Buying a brand new/second hand car? Check our list of requirements below: Documentary Requirements Application Forms: Auto Loan Application Individual and Sole Proprietor A. BASIC REQUIREMENTS: Duly accomplished and signed Auto Loan Application Form Valid Government-issued ID (with signature and photo) of borrower/spouse/co-borrower/co-maker/signato...

1 min reading time
Updated September 22nd, 2020 by Security Bank

Where are your second hand cars located?

Currently, we have 6 warehouses located in Paranaque and Las Pinas.  You may find the specific warehouse where the vehicle is located in the listing on our website.   All warehouses are open from 9:00am to 4:30pm daily and WALK-INS are welcome. Below are the complete addresses of our six warehouses: 1. Cervantes St., Bormaheco Compound, Parañaque Ci...

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Updated September 8th, 2020 by Security Bank

I Have No Funds Yet, Can I Avail the Additional Payment Extension?

We regret to inform you that your request for an additional loan extension can no longer be accommodated. If your account was current from March 16- May 31, 2020, your loan was previously granted with a payment extension in line with Bayanihan Law. For loan details, please refer to the SALAD SMS Advisory sent to your registered mobile number within ...

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Updated March 1st, 2021 by Security Bank

Can I request for a lower Interest rate than what is being offered?

Yes, you can request for a lower interest rate, which will still be subject for approval. You may request by sending an email to rmucollections@securitybank.com.ph....

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Updated September 22nd, 2020 by Security Bank

How can I make a bid?

Once you’ve chosen a second hand car, you may submit your bid by clicking the “make offer” button found in the online listing.   Please keep in mind that these vehicles are sold on an “As is, Where is” basis and the Bank assumes that buyers have conducted their due diligence prior making an offer.  Kindly note that status and availability of these u...

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Updated July 24th, 2020 by Security Bank

What Interest Rate Do I Get and How Is Interest Amount Computed?

Interest rate for the Secure Goals Plus is based on your chosen tenor and total principal amount to be deposited (target principal). Interest is then computed as follows:Total deposited amount for the period x gross rate x (1-tax rate) x actual no. of days/360  ...

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Updated September 22nd, 2020 by Security Bank

Can I speak to someone who may assist me in purchasing a second hand car?

You may reach out to our Account Officer, Chrisline Balute ( cbalute@securitybank.com.ph ) or Sales Associate, Keith Martinez ( kmartinez@securitybank.com.ph ) for further assistance.   ...

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Updated July 27th, 2020 by Security Bank

Will I Be Charged for My SMS Requests?

All SMS requests and confirmation with correct format are FREE for Globe and Smart....

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Updated September 8th, 2020 by Security Bank

How Can I Get Accredited?

You may get in touch with us and submit the required documents for accreditation....

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Updated July 27th, 2020 by Security Bank

How Is My Amortization Deducted From My Payroll?

The amount due will be put on hold at least 2 banking days before the declared payout schedule. This means that available funds equivalent but not more than the amount due will already be put on hold and cannot be withdrawn from the account. Assumptions: If payout is scheduled on a Friday, hold-out date schedule is Wednesday. If payout schedule is W...

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Updated July 27th, 2020 by Security Bank

Who Can Avail This Program?

Employees whose companies are Salary Advance-Accredited....

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Updated July 24th, 2020 by Security Bank

What Is the Minimum Amount to Participate?

For PHP Time Deposit, minimum amount to invest is PHP 100,000.00. For USD Time Deposit, minimum placement is USD 1,000.00  ...

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Updated July 24th, 2020 by Security Bank

What Are the Loan Terms Available?

Here are the following loan terms available: *Minimum of 1 year *Maximum of 25 years for house & lot *Maximum of 20 years for townhouse or duplex *Maximum of 15 years for residential vacant lot, or condominium unit ...

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Updated July 27th, 2020 by Security Bank

What If I Have the Money to Pay-Off My Loan, Can I Terminate My Salary Advance?

No. Pre-termination is not allowed under Salary Advance....

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Updated July 22nd, 2020 by Security Bank

How to Pay Bills via Security Bank Online

Your health and safety are our number one priority. That’s why we are encouraging everyone to pay their bills through our online banking platform. You can easily do it via Security Bank Online, while staying safe at home. Don’t worry, it’s fast and easy. If you haven’t enrolled your account yet, click here. Read our step-by-step guide below: 1. Log ...

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Updated July 27th, 2020 by Security Bank

How Will I Be Notified of My Successful Salad Application/Enrollment?

An official SMS alert will be sent to your mobile number for the following: If the enrolment is approved: “Good news! You are now enrolled in Security Bank’s Salary Advance Program. Avail up to [Credit Limit] for at most 3 months. This amount is valid until [End of Month]. Just text SBCSALAD [space] AMOUNT [space] # OF DEDUCTIONS to 2346.Example: SB...

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Updated July 24th, 2020 by Security Bank

How to Apply?

Start living in your new home with just 8 simple steps!1.Apply through:* Accredited Developers*Online*Download Home Loan Application Form together with the requirements and submit at a branch near you. 2.Receive SMS on Application Status 3.Confirm Approval Details via email4.Sign loan documents5.Open a Security Bank account6.Pay bank charges7.Submit...

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Updated September 22nd, 2020 by Security Bank

How can I purchase a second hand car?

You can purchase a second hand car in 4 easy steps : 1. Choose your car.  You may browse our list of used cars or visit any of our warehouses. 2. Make an Offer.  You may submit an offer online or via email. 3. Wait for Confirmation. All offers are tabulated every Friday and released after 3 banking days. You will be notified if your bid won. 3. Prov...

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Updated November 26th, 2020 by Security Bank

What is the IBAN number of Security Bank?

Security Bank has no IBAN number. Please use the SWIFT CODE SETCHPHMM. International Bank Account Number or IBAN is used within the majority of European Union (EU) countries and other European countries, as well as some parts of the Middle East....

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Updated July 24th, 2020 by Security Bank

What Are the Required Documents?

Required Documents: *Home Loan Online Application Form *List of Required Documents *Special Power of Attorney (SPA) For Locally-Employed Borrowers: -Completely filled out and signed application form -Clear copy of one valid ID (photo-bearing government issued) of borrower/spouse/co-borrower/ signatories of the loan -Any ONE of the following income d...

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Updated July 23rd, 2020 by Security Bank

What Happens If My Deposit Balance Falls Below the Minimum Requirement?

If your deposit balance falls below the minimum requirement for two (2) consecutive months , you will have to pay a service charge of P300 per month.  ...

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Updated July 27th, 2020 by Security Bank

How Do I Update My Mobile Number?

You may call our SBC Customer Service Hotline at 8887-9188 or email salad@securitybank.com.ph...

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Updated September 9th, 2020 by Security Bank

How to Make a Telegraphic Transfer?

Go to your branch of account or any branch and properly fill up and sign the TTAF form, indicate the account number to be debited for the principal and charges, as well as the complete details of remittance. ...

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Updated September 9th, 2020 by Security Bank

Is There a Minimum Amount in a Telegraphic Transfer?

At least USD100.00 or equivalent to avoid return of funds. ...

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Updated July 24th, 2020 by Security Bank

What Is the Minimum Investible Amount for Fixed Income Securities?

Government Securities and PHP-denominated Corporate Bonds: PHP 50,000.00, in increments of PHP 1.00. ROPs/USD-denominated Corporate Bonds/other Sovereign Bonds: USD 100,000.00, in increments of USD 1,000.00; or minimum trade lot size and increment of the issue, whichever is higher.  ...

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Updated July 27th, 2020 by Security Bank

What If I Have 2 Mobile Numbers, Can I Use Both to Avail of Salad?

No. Our SALAD system will only link you to one (1) mobile number....

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Updated July 24th, 2020 by Security Bank

How Can I Apply for a Business Express Loan?

You can apply through: *Online Application Form *Download Business Express Application Form together with the requirements and submit at a branch near you....

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Updated July 22nd, 2020 by Security Bank

Can I Check My Balance via SMS?

Great news! Please be advised that you may now activate your credit card and inquire your credit card balances via SMS. SMS Credit Card Activation Activating your credit card just got easier via SMS. Simply text the following using your registered mobile number: SBCARDS [space] ACTIVATE [space] Birthday [mmddyy] /ExpiryDate(mmyy)/ <last four digi...

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Updated July 24th, 2020 by Security Bank

What Does “Made Available by Participation” Mean?

A client invests in a UITF by purchasing units of participation in the fund. The units of participation represent the investor’s proportionate share in the total value of the fund. As an investor in the fund, the client does not own any specific asset of the fund, only a proportionate share in all of the fund’s assets.  ...

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Updated July 24th, 2020 by Security Bank

What Documents Do I Need to Submit If I Want to Purchase And/Or Sell Fixed Income Securities?

Before any transaction of government securities, Security Bank requires the submission of the following: Purchasing: Special Power of Attorney (SPA), Investor’s Undertaking, Letter of Instruction (LOI) for Peso Fixed Income Securities and Client Suitability Questionnaire (CSQ) Selling: Original Confirmation of Sale and Letter of Instruction (LOI) fo...

0 min reading time
Updated July 27th, 2020 by Security Bank

Am I Automatically Enrolled And/Or Approved to Avail the Salary Advance?

No. There is an eligibility requirement to avail Salary Advance. The minimum requirements are: active employee with regular/permanent status of employment With average net monthly payroll credits for the last 6 months of at least: Non-BPO BPO Php 10,000.00 for 1st loan availment Php 20,000.00 for 1st – 4th loan availment Php 5,000.00 for repeat clie...

0 min reading time
Updated July 27th, 2020 by Security Bank

Where Can I Call If I Want to Ask Further Questions About Salary Advance?

You may call our Customer Service Hotline at 8887-9188 or email salad@securitybank.com.ph for further assistance. Please ensure that you have the following details on hand: Payroll account number Mobile number enrolled in Salary Advance Description of issue or complaint...

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Updated September 22nd, 2020 by Security Bank

Can I purchase a second hand car via auto loan?

Once your bid for a second hand car wins, you have the option to purchase either thru Cash Payment or Auto Loan Re-financing.  Auto Loan Re-financing should be applied separately with our Auto Loans Division. For inquiries and further details about this payment option, you may contact Shiela Bongat of Auto Loans Division at  sbongat@securitybank.com...

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Updated July 24th, 2020 by Security Bank

What Will I Get as Proof of Investment?

You will get a Certificate of Time Deposit and if applicable, an Addendum to the Certificate of Time Deposit.  ...

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Updated July 27th, 2020 by Security Bank

How Do I Register My Mobile Number for My Salad Application?

You must accurately indicate your personal “Active” mobile phone number on the Credit Agreement Form (CAF). Important Note: Please note sharing of mobile phone numbers is not allowed and any deviation/discrepancy on mobile number may cause delays in processing....

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Updated July 27th, 2020 by Security Bank

I Paid 100% of My Loan, When Can I Re-Avail?

Please allow three (3) banking days after your last payment due date before re-availing SALAD....

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Updated July 27th, 2020 by Security Bank

What is Salary Advance (SALAD)?

It is a loan program that allows employees to advance on their next salary in the fastest and most convenient way possible. Important note: This is not an employee benefit but a program to select payroll clients....

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Updated July 22nd, 2020 by Security Bank

What are the Credit Card Application Requirements?

Interested in applying for a credit card? Check out our requirements below: Applicant Requirements Filipino Citizen and Philippine Resident Principal Cardholder must be between 21-65 years old Employed as a Regular Employee for at least 1 year OR Self-Employed Profitably for at least 3 years Must have a landline number Documentary Requirements Gover...

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Updated July 27th, 2020 by Security Bank

How Can I Re-Avail?

Re-availment process is similar as the process of your 1st Availment. You can simply text: SBCSALAD [space] AMOUNT [space] # OF DEDUCTIONS to 2346 and follow the succeeding SMS instructions....

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Updated July 27th, 2020 by Security Bank

When Do I Get My Statement of Account?

For electronic statements (eSOA), you will receive on your registered email 3-5 days after your cutoff. For printed copies, you will receive at your billing address within 7-10 days after your cutoff.  ...

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Updated July 24th, 2020 by Security Bank

What are the new PHP Time Deposit (PHP TD) and USD Time Deposit (USD TD) being offered by Security Bank?

These products simplify the previously offered time deposit (TD) products of the Bank by merging/consolidating them into these two time deposits. With these products, you can customize investments such that you can have the flexibility to choose the term/tenor and interest pay-out frequency. Given the chosen maturity date, interest pay-out frequency...

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Updated July 24th, 2020 by Security Bank

What Will Happen If I’ve Fallen Below the Required ADB or TRB?

Accounts that fall below the required ADB or TRB for three consecutive months will be subject to a monthly service fee of P1,000.  ...

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Updated July 27th, 2020 by Security Bank

What Are the Available Loan Terms?

You may specify the number of installments you want to repay the loan within a maximum of three (3) months. Your account will be debited for the amortization every payday, which would be twice (2x) in a month....

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Updated July 23rd, 2020 by Security Bank

Can I Make an Over-The-Counter Deposit or Withdrawal?

No, you may only deposit or withdraw your funds to your eSecure Savings account by means of Fund transfer using your SBOL account.  ...

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Updated July 23rd, 2020 by Security Bank

Why Is My Credit Card Not Working?

The worst time to find out your credit card isn’t working is when you’re in the middle of a transaction, particularly when you're at the checkout. Depending on the issue, you may be able to fix it right away, but you might have to use another payment method until you do. Worst-case scenario, you’ll have to save your purchase until you fix your credi...

2 min reading time
Updated July 24th, 2020 by Security Bank

What Do I Do If My Digital Gold Circle Card Gets Lost or Deleted, or If I Don’t Receive It?

You may request for your Digital Gold Circle Card by filling up the request form here. It will be sent to your email address on our record in 10 banking days.  ...

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Updated July 24th, 2020 by Security Bank

What Are the Risks of Investing in a UITF?

Because the assets of the UITF are valued based on the prevailing market price, there is a possibility that investments in the fund may go up or down. There are no guarantees of principal nor income. Losses, if any, shall be for the risk of the UITF investors. UITFs are governed by BSP regulations but are not deposit products, hence are not covered ...

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Updated July 24th, 2020 by Security Bank

What Are the Modes of Payment?

All Business Express Loans (BEL) monthly amortizations will be collected either via the Auto-Debit Arrangement (ADA) from their nominated or identified Security Bank deposit account or via Postdated Checks (PDCs) for New-To-Bank (NTB) clients....

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Updated September 7th, 2020 by Security Bank

What Are the Fees and Charges That I Have to Pay?

Listed below are fees and charges that applies: Chattel Mortgage Fee (CMF) Inclusive of documentary stamp tax, processing fee and notarial fee Collection Fee 3% of unpaid net monthly amortization Late Payment Interest 3% of unpaid net monthly installment...

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Updated July 27th, 2020 by Security Bank

Where Can I Check How Many Rewards Points I Have Earned?

You can check your total rewards points in your monthly statement of account  ...

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Updated July 27th, 2020 by Security Bank

How Then Do I Avail of Salary Advance Once I Am Enrolled?

You may avail by texting the following syntax: SBCSALAD [space] AMOUNT [space] No of Deductions and send to 2346 Example: SBCSALAD 10000 6 (availment of 10,000 in 6 installments or equivalent to 3 months loan term) Important Reminders! Amount and number of deductions should NOT have commas, periods or centavos. Only whole numbers will be accepted. D...

0 min reading time
Updated July 23rd, 2020 by Security Bank

What Is an Everyday ATM Debit Mastercard?

Everyday MasterCard is an international Debit and ATM MasterCard that you may use for ATM withdrawals, point of sale and online purchases both locally and abroad.  ...

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Updated July 27th, 2020 by Security Bank

What Are the Requirements to Avail Salad?

Minimum requirements: active employee with regular/permanent status of employment With average net monthly payroll credits for the last 6 months of at least: Non-BPO BPO Php 10,000.00 for 1st loan availment Php 20,000.00 for 1st – 4th loan availment Php 5,000.00 for repeat clients Php 15,000.00 for 5th loan availment onwards with no adverse findings...

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Updated March 1st, 2021 by Security Bank

Is there any discount applied for pre-termination of contract?

No. A discount is not applicable and the interest in pre-termination of contract is based on the pay-off date....

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Updated September 3rd, 2020 by Security Bank

What Will I Get as Proof of Investment?

Secure Goals Plus confirmation letter and monthly statement of account will be sent to client’s appointed e-mail address.  ...

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Updated August 26th, 2020 by Security Bank

What Are the Charges or Fees in a Telegraphic Transfer?

Inward Remittances Source of Remittance Description of Charges  Rates/Fees 1. Foreign Telegraphic Transfer Credit to USD CASA Commission USD5.50 Credit to Other FX Ccy (JPY, EUR, AUD, GBP, HKD, SGD, CAD)  Commission Equivalent of USD5.50   Computed as follows: e.g. Yen Credit USD5.50 X Selling Rate (SR) (Dollar to Peso) / Buying Rate (Yen to Peso) C...

1 min reading time
Updated July 23rd, 2020 by Security Bank

Can I Still Open an All Access Account Even Though I Have an Existing Security Bank Account?

Yes, you can still open an All Access Account when you already have an existing Security Bank account. You will just need to go through the application process again, this time with less requirements than before. If you’re looking to upgrade your Easy Savings Account to an All Access Checking account, please go to the nearest branch so we can assist...

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Updated July 23rd, 2020 by Security Bank

Will I Get Charged Any Fees for Paying Bills Through My eSecure Savings Account?

No, your interest rates won't be affected. Paying your bills through this account are not considered as withdrawals.  ...

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Updated July 27th, 2020 by Security Bank

How Is the Interest Charge Computed?

Any unpaid balance from the previous month (Total Amount Due less Amount Paid), interest charge is applied to that balance. The interest is based on the Average Daily Balance for that month. Click  here  for full list of fees and charges.  ...

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Updated July 24th, 2020 by Security Bank

What are the Home Loan Rates Available?

Enjoy terms that will make you feel at home with low interest rates starting at 6.25% fixed for 1 to 3 years.   1-3 Years 5 Years 10 Years Regular Home Loan 6.25% 6.75% 7.75% Home Equity Loan 7.25% 7.75% 8.75%...

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Updated July 27th, 2020 by Security Bank

How Much Is the Minimum Deposit Amount?

Minimum deposit amount for savings account is Php 15,000 and Php 100,000 for Time Deposit.  ...

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Updated July 27th, 2020 by Security Bank

Can I Pay for My Utility Bills Using My Security Bank Credit Card? How Do I Enroll?

Yes, you can consolidate all your monthly utility bills (e.g. electricity, water, cable, etc.) through the Bills Assist. Monthly billings will be automatically charged to your Security Bank credit card. Bills Assist transactions also earn rewards points (except Meralco and PLDT). Note: Complete Cash Back Mastercard credit cards do not earn points.  ...

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Updated July 24th, 2020 by Security Bank

How Much Can You Borrow?

Loan up to 80% of your desired property! New House & Lot 80% of appraised value Townhouse 80% of appraised value Duplex 80% of appraised value Condominium 80% of appraised value Second Home/Investment Use 70% of appraised value Vacant Lot 70% of appraised value...

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Updated July 23rd, 2020 by Security Bank

Can I Use My Everyday ATM Debit Mastercard in Other Banks’ ATMs?

Yes, you can use your card in CashLink, BancNet, or MegaLink ATMs nationwide. Outside the Philippines, you can use any ATM that accepts MasterCard. Please note however that certain withdrawal fees and charges apply.  ...

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Updated July 23rd, 2020 by Security Bank

What Will Happen to My Balance Once I Close My Account?

The remaining balance shall be moved back to your mother/source account.  ...

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Updated July 27th, 2020 by Security Bank

What Happens If I Sent an Incorrect Syntax, Will I Still Be Charged?

Yes. All SMS with wrong format or from mobile numbers that were not enrolled in the program are charged P2.50 per text, for Globe, Smart, and Sun subscribers....

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Updated July 23rd, 2020 by Security Bank

How Can I Update My Credit Card Information?

Recently changed your email or mobile number?Keep your contact details up-to-date and be in the know of what's new at Security Bank! Click this link to start: https://www.securitybank.com/customer-information-update/ ...

0 min reading time
Updated July 23rd, 2020 by Security Bank

I Want to Request Bank Services via Text or Email

Good news! We’ve made it easier to avail our bank services. This means that you don’t need to visit the branch or call us for the following: Reordering your checkbook Replacing your ATM Card Requesting for new PIN Requesting for Bank Certification Simply text your request with the following details: Reorder your checkbook Account no. Account Name Pr...

0 min reading time
Updated July 27th, 2020 by Security Bank

What Is Fast Track Program?

Open to all existing Security Bank or New-to-Bank Clients that are interested to get a card but who fail to meet the credit requirements (e.g. less than 6 months account tenure, non-depositors, first time card holders, included in high risk occupations and with low gross annual income).  ...

0 min reading time
Updated July 23rd, 2020 by Security Bank

Fees and Charges for USD Savings Account

Please check the list of fees and charges for USD Savings Account below: Dormancy (starts on the 61st month) – per month PHP 30 based on prevailing exchange rate Charge for Fall Below Min. Bal – per month after 2 consecutive months USD 5 Lost Passbook Fee PHP 200 Early Closure Fee (within 90 days) USD 5...

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Updated July 23rd, 2020 by Security Bank

What Do I Do If My Everyday ATM Debit Mastercard Gets Lost or Stolen?

Immediately inform us of the lost or stolen privilege card by calling the Customer Service Hotline at (02) 888-791-88. You may also go to any branch to have your card replaced. A card replacement fee of P150 will be charged.  ...

0 min reading time
Updated July 24th, 2020 by Security Bank

Can I Use These as Collateral for a Loan With the Bank?

Yes. This can be used as collateral with the Bank subject to the credit guidelines of the Bank.  ...

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Updated July 24th, 2020 by Security Bank

How Do I Invest in Secure Goals Plus?

You can go to a branch near you and advise any branch personnel that you intend to place in Goals Plus Account. You just need to have an SBC account to be nominated as source account and fill-out the application form for Goals Plus Account. Please practice social distancing and wear a mask when you do your visit.  ...

0 min reading time
Updated July 23rd, 2020 by Security Bank

I Want to Know Your Banking Hours

Important Notes: Most of our branches have adjusted operating hours to 9am – 3pm. However, some branches may still close earlier depending on their assigned community quarantine level (MECQ, GCQ and so on). Please make sure to refer to our list below on the actual operating hours of the branch you wish to visit. Because of our ongoing efforts to pro...

15 min reading time
Updated July 23rd, 2020 by Security Bank

Who Can Open an eSecure Savings Account?

Anyone with an existing Security Bank Easy or All Access account are allowed to open this high interest yielding account.  ...

0 min reading time
Updated July 23rd, 2020 by Security Bank

Who Can Open an All Access Account?

Anyone can open an All Access account as long as you fulfill the starting and maintaining balance of P25,000! You can even use it as your payroll account (with at least gross monthly salary of P25,000).  ...

0 min reading time
Updated July 24th, 2020 by Security Bank

Given the Same Tenor, Is It Better for Me to Invest in Corporate Bonds Than Government Securities?

It depends on the client’s risk appetite. Corporate-issued bonds are riskier because corporations have greater chances of default (credit risk) than the government; hence, corporate bonds offer higher rates than GS as compensation for bondholders.  ...

0 min reading time
Updated July 24th, 2020 by Security Bank

What If I Forgot to Fund My Source Account Before the Scheduled Debit Date?

In case your SBC source account has insufficient balance during scheduled debit date, Secure Goals Plus will be terminated before maturity. Final proceeds will then be transferred to your SBC source account.  ...

0 min reading time
Updated September 3rd, 2020 by Security Bank

Fees and Charges for Chinese Yuan Savings Account

Please check the list of fees and charges for Chinese Yuan Savings Account below: Dormancy (starts on the 61st month) – per month PHP 30 based on prevailing exchange rate Minimum balance charge CNY 35 Lost Passbook Fee PHP 200 Early Closure Fee (within 90 days) CNY 15...

0 min reading time
Updated July 24th, 2020 by Security Bank

What Are the Application Requirements?

    Eligibility Requirements:     The businesses to which the loan will be applied for must meet the following criteria: Duly registered to operate as a business in the Philippines; Must have been operating for at least 3 years, and profitable for the latest 1 year. Must have no outstanding debt that exceeds 40% the company’s monthly income Each SME...

1 min reading time
Updated July 22nd, 2020 by Security Bank

I Want to Know the Personal Loan Application Requirements

Considering to get a Personal Loan? You may want to check the list of requirements below: Documentary Requirements A. Completely Filled out and signed application form. For online application, go here. If you’re applying at a branch, click here to download the form. B. If Employed: One (1) valid government-issued photo ID Income Documents, any of th...

0 min reading time
Updated July 24th, 2020 by Security Bank

How Are My Payments/Amortizations Collected?

Please check the answers below:*Equal monthly amortization of principal and interest to be collected 1 month after loan release *Subsequent amortization due dates shall follow the date of the first amortization...

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Updated July 24th, 2020 by Security Bank

What Is the Role of an Escrow Agent in a Transaction?

The Escrow Agent acts merely as a depository of the funds and is tasked merely with ministerial functions specified under the agreement. The Escrow Agent is under no obligation to determine the performance or non-performance of any term or condition of any other agreement that may be executed between the parties.  ...

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Updated July 24th, 2020 by Security Bank

Can I Re-Avail of a Loan?

You can re-avail your personal loan as long as you have already paid at least half of your original loan term, and there has been no record of missed payments. Example: Original loan term is for 12 months and you have already paid your amortizations for 6 months already, you can apply for re-availment. Upon booking, your previous loan balance will b...

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Updated July 24th, 2020 by Security Bank

Can Fixed Income Securities Be Used as Collateral for Loans?

Fixed income securities, both USD- and PHP-denominated, may be used as loan collateral at a certain percentage (%) of the face value depending on the type of security and the bank’s credit guidelines.  ...

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Updated September 7th, 2020 by Security Bank

How Will I Be Notified of Card Promotions or Events?

We send e-mail blasts regularly to your registered e-mail address. New promos may also be found on your monthly Statement of Account and our  Promos & Events Page ....

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Updated July 24th, 2020 by Security Bank

What Are the Requirements for Companies Who Want to List Securities on the Philippine Stock Exchange?

The PSE requires applicant companies to instruct their stockholders, who own 10% of the issued and outstanding shares of stock or securities of the company, to enter into an agreement with the PSE not to sell, assign, or dispose of their shares for 180 days after listing. This can be done through an escrow agreement.  ...

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Updated July 22nd, 2020 by Security Bank

How Can I Transfer Funds to Other Banks via ATM?

The Interbank Fund Transfer (IBFT) allows you to transfer funds electronically from your account to any BancNet member account. You can do this with Security Bank and BancNet member ATMs. Also, we are waiving ATM IBFT Fees for SBC debit cardholders until further notice.  This means that you can now transfer funds using the IBFT facility and fees won...

1 min reading time
Updated September 7th, 2020 by Security Bank

When Can I Activate My Account in Digibanker and SBOL?

This will follow the existing turnaround time: Digibanker – 2 to 3 days upon enrollment Security Bank Online – Within 24 hours upon enrollment Don’t know how to activate? Click here:  https://www.securitybank.com/sbol-how-to-enroll/  ...

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Updated July 27th, 2020 by Security Bank

What Should I Do If I Lose My Credit Card?

IMMEDIATELY call our Customer Contact Center at (02) 888-791-88 to report a lost or stolen card & and request for card replacement.  ...

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Updated July 24th, 2020 by Security Bank

How Much Is the Amount I Can Loan?

Minimum amount that you can avail is Php 30,000.00 and maximum is Php 2,000,000.00. Loan amount will be based on credit evaluation and income documents submitted.  ...

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Updated July 24th, 2020 by Security Bank

Why Is the Settlement Amount Different From the Face Value?

Face amount, also known as par value, is the amount that the bondholder will receive at maturity date assuming the issuer of the bond does not default. On the other hand, the settlement amount is the amount that the bondholder pays or receives for the face value; it accounts for the accrued interest, taxes and applicable fees. When a security is tra...

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