Why did I suddenly get a “Device not supported” error?

Written By Isabelle Lumibao (Administrator)

Updated at April 15th, 2024

This happens if we detect that the device you are using has been jailbroken.
For the safety and security of your account, kindly register again with a non-jailbroken device.

This may also happen with unsupported devices or operating software (OS).
Kindly ensure that your device OS is updated.

For web browsers, you may register using the following browsers:

  • Chrome
  • Firefox
  • Safari
  • Edge
  • Samsung Internet
  • Opera

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