Should I expect for my SOA even if I didn’t make any transaction for a specific cut-off?

Written By Gerard (Collaborator)

Updated at September 27th, 2023

A Statement of Account (SOA) is generated when there is a transaction made within a cut-off period. However, here are other reasons you can receive a SOA:

  • If you have an outstanding balance. This applies even if your card is cancelled or inactive.
  • If you have an overpayment or a negative balance from past billings.
  • If you have redeemed a reward or received a cashback credit.

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