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I've been receiving this error message on my transaction: "Transaction declined for your security. Please check your SMS or call our hotline at (02) 8887 9188."

This message appears when additional security checks are required for your transaction. Please call our hotline at +632 8887 9188...

August 11th, 2026 2125 views 0 likes
I've been receiving this error message on my transaction: Your login attempt couldn’t be completed due to security checks. Please call our hotline at (02)8887 9188.

This message appears when additional security checks are required for your login. Please call our hotline at +632 8887 9188...

August 11th, 2026 1723 views 0 likes
Is DigiBanker Pro still going to use the OTP?

Yes. A one-time password (OTP) will be the default multi-factor authentication method for DigiBanker Pro. However, your System Administrator may...

August 11th, 2026 1942 views 0 likes

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