Why am I receiving a transaction pause period in my Security Bank app?

Written By Isabelle Lumibao (Administrator)

Updated at November 6th, 2026

When you update your account details or security credentials, select app transactions will be temporarily paused for 1 hour while your update takes effect.

Features such as QR Ph, transfers, bills payment, credit card payment, eGiveCash, prepaid mobile reload, in-app chat, and hid/unhide accounts will be temporarily paused.