Can I amend/cancel my scheduled bills payment or fund transfer if I made a mistake?

Written By Isabelle Lumibao (Administrator)

Updated at March 8th, 2024

  • You may only amend/cancel a scheduled bills payment or fund transfer at least one (1) banking day before the scheduled date. Take into account that the transaction cut-off time is at 10:00 pm for bills payment.
     
  • You may not stop a bills payment or fund transfer once the transaction has been processed. Your online statement can, however, be useful as proof of transaction to make a request to the fund recipient or biller to reverse or cancel an erroneous bills payment or fund transfer.