Clients can do self-service by inputting their case ID into the form to know the status of their concern/s.
To view Security Bank's Case Status Inquiry:
- Log in to app. On your homescreen/dashboard, tap the headset icon.
- On the Help & Support Page, tap on "Case Status Inquiry".
- Fill up our secured webform using your Case ID and Last name to check the latest status on your case.
Alternatively, you may click here to visit our Case inquiry form on the Security Bank website.
