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    • Why can’t I copy and paste my password on the login screen?

      To ensure secure account access, copy-paste functionality for passwords is currently disabled on the login screen. This feature is being...

      November 12th, 2025 7 views 0 likes

    • What should I do if I don’t receive the One-Time Password (OTP)?

      If you did not receive your OTP, check the following:1. Confirm that your registered mobile number is active and correct....

      November 12th, 2025 13 views 0 likes

    • What should I do if I forgot my password?

      Follow these steps to reset your password: 1. On the dashboard, click "Forgot password"2. Enter your Organizational ID, User ID,...

      November 12th, 2025 9 views 0 likes

    • What should I do if I forgot my User ID?

      Follow these steps to reset your User ID: 1. On the dashboard, click "Forgot User ID"2. Enter your Organizational ID...

      November 12th, 2025 14 views 0 likes

    • Can I log in to Security Bank Business on multiple devices at the same time?

      The Security Bank Business app supports single-device linking. You can use the app on only one mobile device at a...

      November 12th, 2025 14 views 0 likes

    • Can I access Security Bank Business outside the Philippines?

      Yes, you can access Security Bank Business outside the Philippines as long as you have a stable internet connection.

      November 12th, 2025 9 views 0 likes

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    For inquiries and comments, please call our Customer Service hotline at +632 8887-9188, 1-800-1-888-1250 (Toll-free for PLDT landline) or email us at customercare@securitybank.com.ph.
    Specific to credit card inquiries, please email us at customercontact@securitybank.com.ph.

    Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph.

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