Here are the requirements you’ll need to pick up your collateral documents: 

I. Release to Principal AND Co-Borrower(s) (if any), who have signed on the loan documents: 

• All parties are to present original two (2) valid government IDs. 

• PSA copy of Marriage Certificate (applicable for borrower/s used their maiden name upon loan booking) 

II. Release to Principal OR Co-Borrower(s), in case one party is not available: 

• Special Power of Attorney signed by the absentee party, explicitly stating the purpose of picking up the collateral documents. 

• Original two (2) valid government IDs of either Principal or Co-Borrower, whoever is present. 

• Photocopy of two (2) valid government IDs of the absentee party with three (3) original specimen signatures. 

• PSA copy of Marriage Certificate (applicable for borrower/s used their maiden name upon loan booking) 

Note: If Co-Borrower/s to the loan are more than one (1) and all are not present in claiming the documents, all of them should affix their original signature on the Special Power of Attorney and provide photocopies of their two (2) valid Gov’t issued IDs - with three original specimen signatures.

 III. Release to Authorized Representative: 

• Original Special Power of Attorney signed by the Principal and Co-Borrowers(s) (if any), explicitly stating the purpose of picking up the collateral documents. 

• Original two (2) valid government IDs of the Authorized Representative. 

• Photocopy of two (2) valid government IDs of the Principal and/or Co-Borrowers(s) (if any), with three (3) original specimen signatures. 

• PSA copy of Marriage Certificate (applicable for borrower/s used their maiden name upon loan booking) 

Note: If the Borrower(s) is/are residing overseas, an original consularized Special Power of Attorney (SPA) must be provided and should explicitly state the authorization for the representative to claim the documents on their behalf.

IV. For Deceased Borrowers, the document shall be released to the surviving co-owner or co-borrower or to the surviving heir appointed by the family as stated in the Deed of Extrajudicial Settlement, provided that the following documents are presented: 

• PSA copy of Death Certificate 

• PSA copy of Marriage Certificate if the Claimant is the Spouse 

• PSA copy of Birth Certificate, if the Claimant is/are the Child/Children 

• Original copy of Deed of Extrajudicial Settlement, stating the transfer of property, rights, and obligations of the deceased to the heir/s. 

• Original Two (2) valid government ID of Claimant.

Note: If one or several heirs are identified in the Deed of Extrajudicial Settlement, the Claimant/s must, in addition to the preceding requirements, provide the following: 

• Special Power of Attorney, signed by the absentee parties, explicitly granting permission to release the collateral documents to the Claimant/s. 

• Photocopy of two (2) valid government IDs of the absentee parties with three (3) original specimen signatures.

V. For Corporation Account/Loan Take Out, the documents shall be released to the authorized signatories, upon presentment of the following: 

• Two valid Government issued IDs, supported by their secretary certificate, to accept the collateral documents. 

They may also authorize a representative to pick up the collateral documents on their behalf. Kindly advise them to present the following: 

• Secretary Certificate showing the authority of the representative explicitly stating the purpose, which is to pick up the collateral documents. 

• Two Valid gov’t issued IDs of the representative. 

Note: Incomplete requirements will result in non-release of collateral documents.