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Prepaid Mobile Reload

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    • How can I load my mobile phone through Security Bank app?

      To reload your mobile phone through the all-new  Security Bank app: Log in to the all-new Security Bank app. On...

      April 15th, 2024 3432 views 5 likes

    • What are the supported telco companies for prepaid mobile reload?

      Supported telcos are Globe, Smart, and Sun Cellular.

      April 15th, 2024 1174 views 2 likes

    • When should the recipient receive the mobile load?

      The recipient should receive the load upon successful confirmation of the mobile reload done in the all-new Security Bank app.

      April 15th, 2024 1220 views 2 likes

    • Can I input any load amount of choice?

      No, only predefined load packages are available for reload through the app.

      April 15th, 2024 1391 views 1 likes

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    For inquiries and comments, please call our Customer Service hotline at +632 8887-9188, 1-800-1-888-1250 (Toll-free for PLDT landline) or email us at customercare@securitybank.com.ph.
    Specific to credit card inquiries, please email us at customercontact@securitybank.com.ph.

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