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    • How can my existing Digibanker account be migrated to the new platform?

      As an existing client of Digibanker, you will receive an email with the date your account will be migrated to...

      January 8th, 2025 1817 views 7 likes

    • How will I know if my account has already been migrated to the new platform?

      Prior to being migrated, we will send you an email notice at your Digibanker registered email about your account’s inclusion...

      January 8th, 2025 1663 views 2 likes

    • Can I still use my Digibanker account once it's migrated to the new platform?

      Yes, you can still access your Digibanker account for a period even after migration. Please note that not all actvities...

      January 8th, 2025 1574 views 0 likes

    • My account has been migrated, what do I need to do to log in for the first time?

      Upon migration to Security Bank Business, you will receive a starter kit containing your credentials to access your account on...

      January 8th, 2025 1667 views 1 likes

    • What will happen to my scheduled transactions during migration?

      To avoid any transaction errors, we highly encourage you to settle any payments prior to system migration as we will...

      January 8th, 2025 1634 views 1 likes

    • If I have questions about my Security Bank Enterprise/Business accounts, who do I contact?

      For assistance, email us at BBSCustomerCare@securitybank.com.ph or call our Customer Service Hotline at (02) 8887-9188.

      January 8th, 2025 1960 views 1 likes

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    For inquiries and comments, please call our Customer Service hotline at +632 8887-9188, 1-800-1-888-1250 (Toll-free for PLDT landline) or email us at customercare@securitybank.com.ph.
    Specific to credit card inquiries, please email us at customercontact@securitybank.com.ph.

    Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph.

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