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Credit Card Delivery

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    • How long will my card be delivered to me?

      You can expect the delivery of your new card within 5-7 banking days for Metro Manila addresses and 7-10 banking...

      August 7th, 2023 8241 views 15 likes

    • I have received notification that my card was unsuccessfully delivered, what should I do?

      Here are possible reasons for unsuccessful credit card delivery attempts: Invalid Address - the delivery address provided is incorrect or...

      August 7th, 2023 11628 views 22 likes

    • How can I change my delivery address?

      You may request to change your delivery address  here .   Please note that updating your delivery address will also...

      August 7th, 2023 11041 views 17 likes

    • How can I check the delivery status of my credit card?

      To check the delivery status of your credit card, please visit the courier's website and enter the tracking number provided...

      August 7th, 2023 26070 views 16 likes

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    For inquiries and comments, please call our Customer Service hotline at +632 8887-9188, 1-800-1-888-1250 (Toll-free for PLDT landline) or email us at customercare@securitybank.com.ph.
    Specific to credit card inquiries, please email us at customercontact@securitybank.com.ph.

    Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph.

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