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Two-Factor Authentication

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    • What are the security features of the all-new Security Bank app?

      The all-new Security Bank app provides a number of security measures to protect the confidentiality of your account when banking...

      April 12th, 2024 4152 views 5 likes

    • I entered an incorrect Transaction Pin / OTP multiple times and now my account is locked, what do I do?

      In case your account is locked, you may try again after the indicated period has passed. If you forgot your...

      April 12th, 2024 6446 views 11 likes

    • I forgot my Transaction PIN, how can I change it?

      Security Bank gives you the option to update your PIN in case you forget it.  Simply log in to your...

      April 12th, 2024 12490 views 8 likes

    • I have no internet in my mobile device, can I still proceed with transacting through the Security Bank website?

      In case your device is offline, you may select the "Generate Soft Token" screen on the login screen of the...

      April 12th, 2024 2104 views 4 likes

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    For inquiries and comments, please call our Customer Service hotline at +632 8887-9188, 1-800-1-888-1250 (Toll-free for PLDT landline) or email us at customercare@securitybank.com.ph.
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